Last Revised: April 20, 2020
WHAT INFORMATION ABOUT ME IS COLLECTED?
Depending on your use of the Service, we collect certain types of information, which may be considered personally identifiable information.
Personally Identifiable Information
Personally identifiable information is information that identifies you or can be used to identify or contact you. Such information may include your name, address, e-mail address, telephone number, and billing and credit card information. Such information also includes any information you provide regarding a child you are enrolling in the PJ Library book engagement program.
Additional Collected Information
Additional collected information is information that any single of item of which, by itself, cannot be used to identify or contact you, such as demographic information (like age, profession, gender, current location, zip code, birth date, or year of birth), IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Service. Certain additional collected information may be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered additional collected information when they are taken alone or combined only with other additional collected information (for example, your viewing preferences).
We will collect personally identifiable information that you submit to us. We may also receive personally identifiable information about you from third parties providing fraud screening services as part of your use of the Service.
Registering and Using the Service. You may be required to establish an account in order to take advantage of certain features of the Service. If so, if you wish to establish an account you will be required to provide us with information (including personally identifiable information and additional collected information), such as name, postal address, email address, gender, and birth date. We may also receive personally identifiable information about you from third parties providing fraud screening services as part of the registration process. In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an e-mail with questions or comments, or when you fill out a form, or when you subscribe to our newsletter. Also, we will have access to any personally identifiable information that you choose to share through the Service or when you make a donation through the PJ Library Website.
We also collect additional collected information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Service. This information may be used to analyze trends, to administer the Service, to monitor the use of the Service, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the Service and evaluating the Service in general.
Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. You can do this through your browser (like Mozilla Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you block cookies on your browser, certain features on the PJ Library Website may not work.
IS INFORMATION SUBMITTED TO THE PUBLIC AREAS OF THE SERVICE PRIVATE?
DOES HGF COLLECT INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE THROUGH THE PJ LIBRARY WEBSITE?
No. We are committed to protecting the privacy of children. The PJ Library Website is directed to, and intended for, individuals who are at least 18 years of age or older. Further, we do not knowingly collect any information from anyone under 18 years of age. If you are a parent or guardian of a child under 18 years of age who you believe has provided personally-identifiable information to us, you may contact us at: firstname.lastname@example.org. The foregoing does not include information that you, as parent or guardian, provide regarding the child you are signing up for the PJ Library book engagement program.
WHAT DOES HGF DO WITH THE INFORMATION IT COLLECTS?
In general, we use the information collected to provide the Service to you and process your transactions, to help us understand who uses the Service, for internal operations such as operating and improving the Service, to contact you for customer service purposes, and so that we and third parties can contact you about products and services that may be of interest to you. We may use your information to send you a welcoming e-mail to the Service and to confirm information you have provided. If you “opt in”, we and third parties may send you electronic newsletters, contact you about the Service, products, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, you have the option to unsubscribe or change your preferences. In addition, if you identify yourself to us by sending us an e-mail with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding the Service. You will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of the Service. We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the Service. We may link some of this information to personally identifiable information for internal purposes or to improve your experience with the Service.
WHEN DOES HGF DISCLOSE INFORMATION TO THIRD PARTIES?
Third Parties Generally. We may provide to third parties additional collected information, including where such information is combined with similar information of other users of the Service. For example, we might inform third parties regarding the number of unique users who use the Service, or the demographic breakdown of our users of the Service. We may also provide personally identifiable information to trusted third parties who assist us in operating our PJ Library Website, conducting our business, or delivering services to you, or our community partners, so long as those parties agree to keep this information confidential.
Partners. In connection with our operations and in providing the Service, we partner with philanthropists as well as educational, religious, and community programs and organizations. We may provide to these partners personally identifiable and additional collected information of our users so that our partners may contact users about products, services, events, and programming that may be of interest. Our partners only have access to personally identifiable and additional collected information for subscribers within that partner community’s zip code.
||Web development Vendor
||Has access to PJOW site for web development and support
||Sandy Amador email@example.com
Phone: (508) 475-9994
||NAV backend support vendor
||Has access to Nav data (including PJOW subscriber information) to provide backend support.
||Saira Kaizad Saira.Kaizad@tribridge.com
1 (888) 883-9797 x1410
||Digital Marketing Vendor
||Has access to Google Analytics and Facebook Ads manager; collects website visitor data for marketing purposes.
||Greg Richards | Client Success Manager
Phone: (203) 619-3434
||Website visitor analytics tool
||Please see link below for information collected by Lucky Orange.
||Bulk Email sender
||Used to send email from the website. Does not have access to subscriber information.
||Application Performance Monitoring
Phone: (888) 643-8776
||Email testing/analytics software
||Has access to email address and general geolocation
Phone: (617) 295-7018
IS THE INFORMATION COLLECTED THROUGH THE SERVICE SECURE?
We want your information (including personally identifiable information) to remain secure. We strive to provide transmission of your information from your computer or mobile device to our servers through techniques that are consistent with industry standards and to employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. Notwithstanding the above, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security or privacy of any information you transmit to us, and you do so at your own risk.
COULD MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?
Personally identifiable information collected through the Service is not transferred outside of the United States. This Service may be viewed and hosted throughout the world. If you access and use the Service from outside of the United States, any personally identifiable information collected will be transferred to and maintained by our offices in the United States. You understand that data stored in the United States may be subject to lawful requests by the courts or law enforcement authorities in the United States. By accessing and using the Service and submitting such information on it, you voluntarily consent to the international transfer and hosting of such information. If you are a user accessing the Service from a jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from those of the United States, please be advised that all aspects of the Service are governed by the internal laws of the United States and the Commonwealth of Massachusetts, USA, regardless of your location.
WHAT CHOICES DO I HAVE REGARDING THE COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION?
CAN I UPDATE OR CORRECT MY PERSONALLY IDENTIFIABLE INFORMATION?
Upon request, we will inform you of the existence, use and disclosure of personal information relating to you and give you access to that information, subject to any legal restrictions or rights of refusal.
You have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to: (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by contacting us (x) by e-mail at: firstname.lastname@example.org, (y) by telephone at 413-276-0800, or (z) through the forms located at: https://pjlibrary.org/pj-near-you/change-your-address and https://pjlibrary.org/pj-near-you/unsubscribe
PROGRAM PROFESSIONAL RESOURCE CENTER
The Program Professional Resource Center is available only to our local community program professionals and HGF staff, and not the general public. If you are a confirmed local community program professional, you may be provided with a username and password to access and utilize the Program Professional Resource Center, as well as the PJ Library program dashboard to manage PJ Library subscriptions in your community. It is your responsibility to maintain the secrecy of your username and password at all times.
WHOM DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?
By postal mail or courier:
Attn: Privacy Agent
The Harold Grinspoon Foundation
67 Hunt Street, Suite 100
Agawam, Massachusetts 01001
If you are a Canadian and, having shared your concerns with us, you are still not satisfied, you may file a complaint with your privacy regulator. For example, the Office of the Privacy Commissioner of Canada can be reached by mail at 30 Victoria Street Gatineau, Quebec K1A 1H3 or by calling 1 800 282 1376.
Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. For inquiries regarding our disclosure policy, please send us an email to: email@example.com, or write us at: Attn: Privacy Agent, The Harold Grinspoon Foundation, 67 Hunt Street, Suite 100, Agawam, Massachusetts 01001. We will be happy to honor your request.